FAQ
Yes, we are open all year round from Monday to Saturday.
We can accommodate groups of up to 20 people in our vehicles.
If there are more than 20 people, we can rent other vehicles to expand our fleet.
Request your quote.
Yes, the guide will be able to board your bus or other vehicle.
Request your quote.
Depending on the tour booked, the pick-up locations are in Reims or Epernay as well as in the surrounding villages on request.
If the pick-up location is further than 6 kms (3.7 Miles) from these towns additional costs may apply.
We do not pick up customers from Paris.
Yes, we offer tailor-made full day tours or multiple-day tours.
You can directly ask us for a quote and/or advice in our tailor made tour page.
Lunch is only included on our full day tours.
It is above all a moment of convivial sharing.
We have selected Champagne and dining bars popular with locals.
Depending on the day of the tour, the lunch location may vary.
On the menu, to accompany your Champagne, for example: gourmet platters of charcuterie and cheese with bread and salad, ready-made farm meals, pâtés, regional biscuits and coffee.
When booking your tour, please inform us if you have food allergies or have any dietary requirements.
All our experiences include commented Champagne tastings at our partner producers.
Yes, for all our tours with transport our website provide the option. Moreover, we have activity booklets for children of all ages. When booking, please indicate the age of your children so that we can provide a baby seat or booster seat if necessary.
No, but exceptionally, on request and after agreement, we can accept certain luggage depending on the tour and the vehicle.
Animals are accepted only during our visits and experiences without transport.
You can contact us by email at contact@aychampagneexperience.com or by phone 7 days a week on +33 (0)6 20 33 21 44 from 9am to 7pm.
You can also contact us at our office from Monday to Friday on +33 (0) 6 11 67 69 32 from 9am to 5pm.
Do you have unanswered questions? Contact-us
